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Geschäftsreise auf Englisch - Checking in / checking out: Der Hotelsprachführer

Schlagwörter: Geschäftsreise auf Englisch, Englisch Geschäftsreise, Business Trip Englisch, Check-in, Hotel Englisch

There\'s nothing more frustrating than walking up to the check-in desk at a hotel and realising you don\'t know exactly what to say to get what you want. Review these hotel phrases and compare them with what you would have otherwise said to eliminate any errors and develop more speaking prowess in this area.


Reception

You


I\'d like to check in.

I have a reservation.

I\'m part of a group that has reserved a block of rooms. Marinus Corporation.

Can I use a different credit card to pay when I check out?

Can I pay cash when I check out?

What time do I need to check out?

I booked a room with a queen-size bed, but do you have a room with a king-size bed available?

Would it be possible to upgrade to a suite?

Could you give me a room with a view of the lake?

It\'s important that my room is on the ground floor or near the elevator.

Is breakfast included?

Is access to your fitness facilities included?

Is your restaurant still open? How late is Room Service available?


The hotel clerk

Do you need any assistance with your luggage?

How will you be paying?

Would you like a wake-up call in the morning?

I have you checking out on the 27h. Is that correct?

I\'m sorry, but I\'m afraid I don\'t have a room available for you. Last night we had a water main burst that has made it impossible for us to use a block of rooms. We\'re sending customers to the Island Breeze or to the Western at our expense. Which would you prefer?


On the telephone

Could you tell me how to dial an outside line?

Could you connect me with another guest room, please? The name is Marilyn Brandmeier.

Could you please tell me how to direct-dial another guest room?

Could you connect me with Housekeeping, please?

Could you connect me with Room Service, please?



Where is it?

I\'m looking for the Marinus event. Can you tell me which room it\'s in?

Can you tell me where I can find the swimming pool?

Can you recommend a good Italian restaurant in the area?

Is there a coffee shop within walking distance?

I\'d like to go jogging this evening. Are there any good trails in the neighbourhood?



Hotel services

Could you send someone up to take my dinner tray away, please?

Could you send someone up to make my bed, please?

Could you send up an extra pillow, please? Could you bring another blanket up for me?

I need to send a fax. Do you offer fax services?

I\'d like a few extra towels, please.

Could you send someone up with a roll of toilet paper, please?

I forgot to bring my toiletries. Do you have a toiletry pack that will get me through the night?

I\'m afraid I\'ve spilled coffee on the bed. Could you send someone up to help?

Do you offer a currency exchange service?

Could you give me a wake-up call at 5:30 in the morning, please?

I had my do-not-disturb sign out when the cleaning staff came by, but I\'ll be leaving my room in five minutes. Could you ask someone to clean my room before this evening?

I\'m ready to check out. Could you ask someone to come up to help me carry my bags down, please?


Problems

I\'m afraid I\'m not happy with my room. It\'s not clean.

The people in the next room are disturbing me. Could you ask them to be quiet, please?

I\'m afraid the situation is unacceptable. Could you move me to another room, please? I can\'t get the television to turn on.

I can\'t get my laptop connected to your network.

My laptop can\'t find your wireless network. Could you send someone up to help me?


Checking out

You


I\'d like to check out.

Can I pay with traveller\'s cheques?

I\'d like to pay with a different credit card than the one I used when I checked in.

I think there\'s a mistake on my bill. I didn\'t use the mini-bar.

I was only here for two nights, and I had dinner with a customer both evenings. These charges from your restaurant are incorrect.

My flight doesn\'t depart for another six hours and I\'d like to see the area. Can I leave my bags with you until it\'s time to go to the airport?

Where can I get a taxi?

Could you call a taxi for me, please? I\'m going to the airport.

The hotel clerk

How was your stay?

Did you use the mini-bar yesterday?

How will you be paying today?

Are you a member of any participating frequent flyer programmes?

Schlagwörter: Geschäftsreise auf Englisch, Englisch Geschäftsreise, Business Trip Englisch, Check-in, Hotel Englisch

Business English Trainer Weitere Artikel zum Thema Geschäftsreise auf Englisch finden Sie in unserem monatlich erscheinenden OWAD Business English Trainer.
Testen Sie drei Ausgaben von OWAD Business English Trainer kostenlos. Die erste Ausgabe erhalten Sie jetzt sofort, die anderen beiden während der nächsten zwei Monate.

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