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Geschäftsreise auf Englisch - Knigge im Vereinigten KönigreichSchlagwörter: Geschäftsreise auf Englisch, Englisch Geschäftsreise, Business Trip Englisch, Knigge für England, England Knigge, Knigge Englisch, Benehmen Englisch, Benehmen England, Benimmregeln Englisch, Benimmregeln England, Höflichkeit Englisch, Höflichkeit England, Gepflogenheiten Englisch, Gepflogenheiten England, Anstand Englisch, Anstand England, Manieren Englisch, Manieren England Globalisation has indisputably created financial
opportunity for companies around
the world. At the same time, it has created
one of the world’s favourite topics for
dinner-table outrage: the homogenisation
of cultural distinctiveness and erosion of
national identity of populations on every
fleck of land on the planet.
These provocative conversations begin with
complaints about the unstoppable spread of
American cultural imperialism and end with
laments about how the local British pub,
French Bistrot or German Stüble has been
wiped out by an American-owned chain restaurant.
The inevitable prognosis: In twenty
years we’ll all be living in a boring, flavourless
chain-mentality world catering to the needs
of the lowest common denominator. National
identity will be a thing of the past, and we’ll
all act – and look – like Americans.
While these dinner-table conversations
provide never-ending fuel for fun, their
apocalyptic predictions couldn’t be further
from the truth. Anyone who reads the
news on a daily basis is able to see that as
globalisation has progressed, cultures everywhere
have risen in defence. Nationalism
and conservative governments are on the
rise. Efforts to preserve and strengthen
cultural identity are at all-time highs. And
they’re winning, not losing!
Nationalism is especially surging in the UK.
Just because its people speak English, walk
around in Nike shoes and drink Coca-Cola
doesn’t mean they are ready to give up
their national identity. In fact, everything
English – traditions, mannerisms, religion
and values – is definitely in trend.
Many believed that globalisation would make
business travel easier, and that the spread
of American culture would eradicate cultural
differences. But the opposite has become
the reality, and – as a result – attention to
cultural differences while on business travel
has become even more important.
Here’s a collection of useful intercultural
tips that will help you make the right impression
while travelling on business in the UK.
About the UK
The United Kingdom is comprised of Great
Britain ( the island where England, Scotland
and Wales are located ) and the northern half
of the island named Eire. The country known
as Ireland, located on the southern part of
Eire, is not part of the United Kingdom.
The English are in the habit of referring to
everyone living in Great Britain as “Brits”.
This term, however, is not well-liked by the
Welsh or the Scottish – and it’s an outright
insult to the Irish. This is only a verbal indicator
of disharmony. There are in fact many
separatist groups and attitudes exerting real
pressure between the regions.
When doing business in the UK, it therefore
pays to be sensitive to the cultural
backgrounds of your business colleagues.
Avoid speaking as if everyone in the United
Kingdom were one big happy family ( like
most Americans ). They are often not.
In addition, it’s also worth noting that
most people in the UK do not consider
themselves to be “European”, nor are they
overly concerned with the success of the
EU – even though the UK is in the EU.
Intercultural Tips
- People in the UK are dedicated sports
fans. Take the time to learn about
British sports like horseracing, rugby,
football, cricket and golf and be prepared
to make a bit of small talk on
these subjects.
- Change – especially rapid change – is not
generally embraced with enthusiasm.
Great value is attached to traditional
ways and gradual change. Avoid trying to
push for quick acceptance of ideas that
require significant or rapid change.
- Without objective data, the British are
not easily moved from their opinions.
Be prepared with hard facts.
- Decisions are made slowly and deliberately,
and hard-selling is a quick
turn-off. Avoid rushing people into a
decision. Short-term results are often
assigned more importance than longterm
effect. Your long-term idea will
look much more interesting and convincing
when its short-term benefits
are clear and tangible.
- When No is the answer, the British
won’t hesitate to say it. They may not
say it directly, however, instead choosing
to use understatement: “I don’t
think that sounds like a very sensible
idea.” They will also downplay the importance
or significance of negative or
dangerous situations. The British can
also be brutally direct when saying No.
Don’t be offended.
- Avoid discussing private life unless the
subject is opened by your British colleague.
Small-talk questions like “Where
do you live?” and “What part of the UK
are you from?” are often considered
too personal and should be avoided.
- Emotions are not displayed in public.
When visiting, your emotions should
be restrained as well.
- Punctuality with appointments and
deadlines is extremely important.
- As a general rule, women and men enjoy
equality in pay and power. Avoid making
assumptions about who has the power.
- The British can be openly self-critical.
Listen, but don’t participate in such
conversations.
- Discussing money face-to-face is often
very difficult for the British. Unless you
are negotiating, it is often better to
handle such discussions through correspondence.
If you are not discussing
business, avoid the subject entirely.
Business entertaining
- Lunch generally takes place between
12 and 2; dinner between 7 and 11.
- Business lunches with non-senior executives
often take place in a pub and
include a light meal. Senior executives
are more likely to meet in upscale
restaurants.
- Smoking has been banned in all restaurants
and pubs since 2006! However,
if you happen to be somewhere where
smoking is allowed, always offer your
cigarettes to others before taking
one yourself. And don’t forget to ask
“Would you mind if I smoke?”
- Do not open a discussion of workrelated
subjects during a business
dinner unless your British colleagues
do so first – you will be considered a
hopeless bore.
- Topics to avoid: politics, religion, family
lineage, jokes about the royal family
and issues of diet and health.
Etiquette
Greetings
- A light handshake is standard. A very
strong handshake ( like the standard
German handshake ) is likely to be received
as a violation of personal space
or as an attempt to dominate. Measure
the pressure of your colleague’s
handshake and match it. Women do
not always shake hands.
- The correct thing to say when introduced
is “How do you do?” Do not
expect an answer. “Nice to meet you”
is not an appropriate greeting.
- If anyone you are meeting with has an
honorary title like Sir, Lord, Lady or
the like, be sure to use it no matter
how well you know the person.
- The usage of first names in business
is becoming more common, but is not
overall established. Follow the lead of
others.
- Repeating your British colleague’s
name often during a conversation will
make you sound like a slimy salesman.
Clothing
- Dress conservatively and be very
well groomed. Your business clothing
should be of excellent quality, but need
not be new. Make sure it’s well-ironed!
- For men, ties should be a solid, strong
colour and not be striped. Men’s shirts
should not have pockets; if they do,
they should be empty. White and paleblue
shirts are the best. Shoes should
be very well polished. At the executive
position, men wear laced shoes. You
should be clean-shaven. No stubble!
- For women, keep things simple and
neutral. A skirt suit is the best and
most formal, with the skirt cut to the
knee. Dark, solid-colour trousers are
an acceptable alternative. Your toes
and heels should not show through
your shoes, and your neckline should
not be exposed.
Gift-giving
- Gift-giving is not a part of standard
business etiquette in the UK. It is
instead preferable to invite your colleagues
out for a meal.
- If you’re invited to dinner in someone’s
home, bring flowers, spirits,
champagne or chocolates as a gift. If
you choose to bring flowers, consult
a nearby florist about what would be
appropriate. Send a brief thank-you
note by post or e-mail immediately
afterward.
Table manners
- Table manners are very important in the
UK. Frequent violations – especially in an
upscale restaurant – will make you look
uncivilised. Be sure to brush up on your
table etiquette. Buy a book! Information
is also available at:
http://en.wikipedia.org/wiki/Table_manners
- Here are a few variations on standard table
manners that are important in the UK:
In a pub, never miss your turn to buy a
round of drinks for everyone.
- When passing items around the table,
always pass them to the left.
- Always keep your hands above the
table and your elbows off the table.
- The tines of your fork should remain
pointed down at all times. Eating with
the tines up is considered uncouth!
Other notes
- Many British people will not look you
directly in the eyes when they are
speaking with you. This may be unsettling,
but it is not an indication of lack
of respect, disinterest, lack of confidence
or evasiveness.
- The British maintain a wider space between
themselves and the people they
are speaking with than the Germans.
Do not try to close this gap.
- It is impolite to speak with your hands in
your pockets. Conversely, avoid excessive
hand movements while speaking.
- Point with your hand rather than with
your fingers.
- Crossing your legs whilst sitting is
acceptable. Placing your ankle on your
knee is not.
- Avoid touching others in any way. Touching
someone’s shoulder, slapping his back or
putting an arm around his shoulders are
serious violations of personal space.
Schlagwörter: Geschäftsreise auf Englisch, Englisch Geschäftsreise, Business Trip Englisch, Knigge für England, England Knigge, Knigge Englisch, Benehmen Englisch, Benehmen England, Benimmregeln Englisch, Benimmregeln England, Höflichkeit Englisch, Höflichkeit England, Gepflogenheiten Englisch, Gepflogenheiten England, Anstand Englisch, Anstand England, Manieren Englisch, Manieren England
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