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Geschäftsreise auf Englisch - Knigge im Vereinigten Königreich

Schlagwörter: Geschäftsreise auf Englisch, Englisch Geschäftsreise, Business Trip Englisch, Knigge für England, England Knigge, Knigge Englisch, Benehmen Englisch, Benehmen England, Benimmregeln Englisch, Benimmregeln England, Höflichkeit Englisch, Höflichkeit England, Gepflogenheiten Englisch, Gepflogenheiten England, Anstand Englisch, Anstand England, Manieren Englisch, Manieren England

Globalisation has indisputably created financial
opportunity for companies around
the world. At the same time, it has created
one of the world’s favourite topics for
dinner-table outrage: the homogenisation
of cultural distinctiveness and erosion of
national identity of populations on every
fleck of land on the planet.


These provocative conversations begin with
complaints about the unstoppable spread of
American cultural imperialism and end with
laments about how the local British pub,
French Bistrot or German Stüble has been
wiped out by an American-owned chain restaurant.
The inevitable prognosis: In twenty
years we’ll all be living in a boring, flavourless
chain-mentality world catering to the needs
of the lowest common denominator. National
identity will be a thing of the past, and we’ll
all act – and look – like Americans.

While these dinner-table conversations
provide never-ending fuel for fun, their
apocalyptic predictions couldn’t be further
from the truth. Anyone who reads the
news on a daily basis is able to see that as
globalisation has progressed, cultures everywhere
have risen in defence. Nationalism
and conservative governments are on the
rise. Efforts to preserve and strengthen
cultural identity are at all-time highs. And
they’re winning, not losing!

Nationalism is especially surging in the UK.
Just because its people speak English, walk
around in Nike shoes and drink Coca-Cola
doesn’t mean they are ready to give up
their national identity. In fact, everything
English – traditions, mannerisms, religion
and values – is definitely in trend.

Many believed that globalisation would make
business travel easier, and that the spread
of American culture would eradicate cultural
differences. But the opposite has become
the reality, and – as a result – attention to
cultural differences while on business travel
has become even more important.

Here’s a collection of useful intercultural
tips that will help you make the right impression
while travelling on business in the UK.

About the UK
The United Kingdom is comprised of Great
Britain ( the island where England, Scotland
and Wales are located ) and the northern half
of the island named Eire. The country known
as Ireland, located on the southern part of
Eire, is not part of the United Kingdom.

The English are in the habit of referring to
everyone living in Great Britain as “Brits”.
This term, however, is not well-liked by the
Welsh or the Scottish – and it’s an outright
insult to the Irish. This is only a verbal indicator
of disharmony. There are in fact many
separatist groups and attitudes exerting real
pressure between the regions.

When doing business in the UK, it therefore
pays to be sensitive to the cultural
backgrounds of your business colleagues.
Avoid speaking as if everyone in the United
Kingdom were one big happy family ( like
most Americans ). They are often not.

In addition, it’s also worth noting that
most people in the UK do not consider
themselves to be “European”, nor are they
overly concerned with the success of the
EU – even though the UK is in the EU.

Intercultural Tips


  • People in the UK are dedicated sports
    fans. Take the time to learn about
    British sports like horseracing, rugby,
    football, cricket and golf and be prepared
    to make a bit of small talk on
    these subjects.


  • Change – especially rapid change – is not
    generally embraced with enthusiasm.
    Great value is attached to traditional
    ways and gradual change. Avoid trying to
    push for quick acceptance of ideas that
    require significant or rapid change.


  • Without objective data, the British are
    not easily moved from their opinions.
    Be prepared with hard facts.


  • Decisions are made slowly and deliberately,
    and hard-selling is a quick
    turn-off. Avoid rushing people into a
    decision. Short-term results are often
    assigned more importance than longterm
    effect. Your long-term idea will
    look much more interesting and convincing
    when its short-term benefits
    are clear and tangible.


  • When No is the answer, the British
    won’t hesitate to say it. They may not
    say it directly, however, instead choosing
    to use understatement: “I don’t
    think that sounds like a very sensible
    idea.” They will also downplay the importance
    or significance of negative or
    dangerous situations. The British can
    also be brutally direct when saying No.
    Don’t be offended.


  • Avoid discussing private life unless the
    subject is opened by your British colleague.
    Small-talk questions like “Where
    do you live?” and “What part of the UK
    are you from?” are often considered
    too personal and should be avoided.


  • Emotions are not displayed in public.
    When visiting, your emotions should
    be restrained as well.


  • Punctuality with appointments and
    deadlines is extremely important.


  • As a general rule, women and men enjoy
    equality in pay and power. Avoid making
    assumptions about who has the power.


  • The British can be openly self-critical.
    Listen, but don’t participate in such
    conversations.


  • Discussing money face-to-face is often
    very difficult for the British. Unless you
    are negotiating, it is often better to
    handle such discussions through correspondence.
    If you are not discussing
    business, avoid the subject entirely.


Business entertaining

  • Lunch generally takes place between
    12 and 2; dinner between 7 and 11.


  • Business lunches with non-senior executives
    often take place in a pub and
    include a light meal. Senior executives
    are more likely to meet in upscale
    restaurants.


  • Smoking has been banned in all restaurants
    and pubs since 2006! However,
    if you happen to be somewhere where
    smoking is allowed, always offer your
    cigarettes to others before taking
    one yourself. And don’t forget to ask
    “Would you mind if I smoke?”


  • Do not open a discussion of workrelated
    subjects during a business
    dinner unless your British colleagues
    do so first – you will be considered a
    hopeless bore.


  • Topics to avoid: politics, religion, family
    lineage, jokes about the royal family
    and issues of diet and health.


Etiquette

Greetings

  • A light handshake is standard. A very
    strong handshake ( like the standard
    German handshake ) is likely to be received
    as a violation of personal space
    or as an attempt to dominate. Measure
    the pressure of your colleague’s
    handshake and match it. Women do
    not always shake hands.


  • The correct thing to say when introduced
    is “How do you do?” Do not
    expect an answer. “Nice to meet you”
    is not an appropriate greeting.


  • If anyone you are meeting with has an
    honorary title like Sir, Lord, Lady or
    the like, be sure to use it no matter
    how well you know the person.


  • The usage of first names in business
    is becoming more common, but is not
    overall established. Follow the lead of
    others.


  • Repeating your British colleague’s
    name often during a conversation will
    make you sound like a slimy salesman.


Clothing

  • Dress conservatively and be very
    well groomed. Your business clothing
    should be of excellent quality, but need
    not be new. Make sure it’s well-ironed!


  • For men, ties should be a solid, strong
    colour and not be striped. Men’s shirts
    should not have pockets; if they do,
    they should be empty. White and paleblue
    shirts are the best. Shoes should
    be very well polished. At the executive
    position, men wear laced shoes. You
    should be clean-shaven. No stubble!


  • For women, keep things simple and
    neutral. A skirt suit is the best and
    most formal, with the skirt cut to the
    knee. Dark, solid-colour trousers are
    an acceptable alternative. Your toes
    and heels should not show through
    your shoes, and your neckline should
    not be exposed.


Gift-giving

  • Gift-giving is not a part of standard
    business etiquette in the UK. It is
    instead preferable to invite your colleagues
    out for a meal.


  • If you’re invited to dinner in someone’s
    home, bring flowers, spirits,
    champagne or chocolates as a gift. If
    you choose to bring flowers, consult
    a nearby florist about what would be
    appropriate. Send a brief thank-you
    note by post or e-mail immediately
    afterward.


Table manners

  • Table manners are very important in the
    UK. Frequent violations – especially in an
    upscale restaurant – will make you look
    uncivilised. Be sure to brush up on your
    table etiquette. Buy a book! Information
    is also available at:
    http://en.wikipedia.org/wiki/Table_manners


  • Here are a few variations on standard table
    manners that are important in the UK:
    In a pub, never miss your turn to buy a
    round of drinks for everyone.


  • When passing items around the table,
    always pass them to the left.


  • Always keep your hands above the
    table and your elbows off the table.


  • The tines of your fork should remain
    pointed down at all times. Eating with
    the tines up is considered uncouth!


Other notes

  • Many British people will not look you
    directly in the eyes when they are
    speaking with you. This may be unsettling,
    but it is not an indication of lack
    of respect, disinterest, lack of confidence
    or evasiveness.


  • The British maintain a wider space between
    themselves and the people they
    are speaking with than the Germans.
    Do not try to close this gap.


  • It is impolite to speak with your hands in
    your pockets. Conversely, avoid excessive
    hand movements while speaking.


  • Point with your hand rather than with
    your fingers.


  • Crossing your legs whilst sitting is
    acceptable. Placing your ankle on your
    knee is not.


  • Avoid touching others in any way. Touching
    someone’s shoulder, slapping his back or
    putting an arm around his shoulders are
    serious violations of personal space.

Schlagwörter: Geschäftsreise auf Englisch, Englisch Geschäftsreise, Business Trip Englisch, Knigge für England, England Knigge, Knigge Englisch, Benehmen Englisch, Benehmen England, Benimmregeln Englisch, Benimmregeln England, Höflichkeit Englisch, Höflichkeit England, Gepflogenheiten Englisch, Gepflogenheiten England, Anstand Englisch, Anstand England, Manieren Englisch, Manieren England

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