Smalltalk auf Englisch
Englisch Smalltak - Smalltak auf Messen und Reisen, reden über Job und Familie, Urlaub, Sport und das Wetter. Fragen nach dem Befinden. Unterhalten auf Englisch.

Korrespondenz auf Englisch
englische Korrespondenz, englische Briefe verfassen, englische Angebote, englische Mahnbriefe, englische Weihnachtsgrüße, Beschwerdebriefe auf Englisch, Zahlen auf Englisch Korrespondenz

Geschäftsreise auf Englisch
Englisch für die Geschäftsreise, Englisch auf Reisen, Business-Englisch auf Geschäftsreisen, Englisch lernen für Geschäftsreisen

Telefonieren auf Englisch
Englisch Anrufbeantworter, Anruf entgegennehmen auf Englisch, Nachricht hinterlassen auf Englisch, Buchstabieren auf Englisch, Begrüßung auf Englisch

Meetings auf Englisch
Besprechungen auf Englisch, English for Meetings, Englisch für Meetings, Business English Meetings, Meetings in Englisch, Meetings Englisch, Business Englisch Meetings, englischsprachige Meetings

Grammatik auf Englisch
Englische Grammatik, Zeiten in Englisch, Indirekte Rede in Englisch, Präpositionen auf Englisch, englische Satzzeichen, Bedingungssätze auf Englisch, aktiv und passiv Englisch, Konditionalsätze auf Englisch


Probleme im Hotel?

Schlagwörter: Geschäftsreise, Englisch lernen, OWAD Trainer

At Reception
Receptionist: Good afternoon, madam. Do you have a reservation?
Daniella: Yes. For two nights — the name is Falk, Daniella Falk.
Receptionist: Here we are. A single room for two nights.
Daniella: I hope it’s a non-smoking room.
Receptionist: Let me check. Mmm — that wasn’t specified in the booking, but let me see if one is available… Yes — on the third floor. Unfortunately, it hasn’t been cleaned yet. But if you can wait for about half an hour, it should be ready then.
Daniella: I’ll remember to specify nonsmoking next time I book. Can I leave my luggage with you? Then I can go for a walk and stretch my legs after all the travelling.
Receptionist: Certainly. I’ll just put this tag on the bag and tear off the end. It’s your receipt.
Daniella: Thanks. See you in half an hour.

In the room
Daniella: Hello. Is that reception? I need some help. I can’t work out how to get hot water in the shower, my TV remote control doesn’t work, and how on earth do I open the window?
Receptionist: Oh dear! I’m sorry about this. I’ll send someone up.
Daniella: Thank you. I was just about to take a shower before going out so I would appreciate it if you could do that right away.
Receptionist: I’ll contact our maintenance man immediately.
( Later )
Maintenance man: Good afternoon, madam. What seems to be the problem?
Daniella: Well, first of all, the TV remote doesn’t work.
Maintenance man: I’ve got some spare batteries — that should fix it. Daniella: And I can’t open the window. Maintenance man: Let me have a look. Ah — there’s a child safety device here, which someone has locked. See — now it’s open.
Daniella: Great. Finally, I can’t turn on the hot water in the shower.
Maintenance man: It’s easy when you know how. You just turn the whole tap like this and stop when the water is hot enough for you.
Daniella: It’s that easy! I should have worked that out myself.
Maintenance man: Don’t worry. You’re not the first person I’ve had to help with that.

Changing the room
Daniella: Good morning. I’m sorry to bother you, but perhaps you could help me with something?
Receptionist: Certainly. What is it?
Daniella: I was wondering if I could change my room for the second night of my stay. The room I have at the moment overlooks the roof of the kitchen and there are huge extractor fans that keep going all through the night. I just found it impossible to sleep properly.
Receptionist: Oh, I’m very sorry about that. We are very busy, but I’ll see what I can do… There’ll be a single room free on the fifth floor later. It’s non-smoking and overlooks the gardens. Would that be suitable?
Daniella: That sounds fine. But what do I do about my luggage?
Receptionist: If you pack it up, I’ll get a porter to take it to your new room.
Daniella: Great. The fifth floor — is that the same floor as the fitness centre?
Receptionist: That’s right. If you want to use it, your key card opens the door. And please let us know half an hour in advance if you want to use the sauna.
Daniella: Will do. Thanks for your help. Receptionist: You’re welcome.

Checking out
Daniella: I’d like to check out, please. Room 503.
Receptionist: Good morning. Did you use the minibar yesterday?
Daniella: No — ( laughs ) not at those prices!
Receptionist: It’s certainly cheaper to drink in the bar. I’ll just print out your bill. Did you sleep better with the garden view room?
Daniella: Much better, thank you.
Receptionist: Here you are. If you could just check it through for me…
Daniella: Right….Um. What’s this item here?
Receptionist: That’s the in-house movie channel on the Pay TV.
Daniella: But I didn’t watch anything. I just flicked through the Pay TV channels and then went back to the ordinary TV.
Receptionist: I’ll remove it. Anything else?
Daniella: Sorry. Yes. What’s this?
Receptionist: That’s room service. Did you have something?
Daniella: Oh yes, I forgot. I had a sandwich on the first evening.
Receptionist: Good. I’ll re-print the bill now. How would you like to pay?
Daniella: Credit card. Here we are.
Receptionist: Thanks. I won’t be a moment

Schlagwörter: Geschäftsreise, Englisch lernen, OWAD Trainer

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