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Smalltalk auf Englisch - Hilfe richtig anbieten und annehmen

Schlagwörter: Smalltalk auf Englisch, Smalltalk Englisch, Helfen Englisch, Hilfe aug Englisch, Emglisch helfen

Offering help is an important aspect of human behaviour - at least for most people - but it\'s not always so easy to do. We see someone in need, but we have so little time ourselves. Or our resources are strapped. Should we still make the effort?

There are two good reasons to overcome such obstacles and offer help anyway -especially in the workplace:

  • Spreading positive energy is a good way
    to build and maintain a positive, team
    spirit. A positive team spirit increases
    productivity and makes going to work
    enjoyable.


  • Helping others when things are tough for
    them is a good way to ensure someone
    will be there to help when things are
    tough for you. In the end, everyone wins:
    \"I\'ll wash your back; you wash mine.\"
Failing to provide help when it\'s needed, however, can have a serious negative impact on team spirit:

  • Refusal to provide help when directly
    asked for it will shut down relationships
    very quickly. You\'ll look like you\'re not
    being a team player.


  • Not providing help when it\'s clear help
    is needed - but hasn\'t been requested
    -will make people feel like you\'re leaving
    them in the lurch.


  • Pretending that you have not noticed
    someone\'s need for help will make you
    look insensitive and selfish.

Offering help

Offering help is easy. One of the following
phrase templates should do the trick:

Can I help you?

May I help you?

Can I help you with that?

Would you like a bit of help with that?

Do you need any help?

Let me know if you need any help with that.

If you need any help, just let me know.

If you need anything, I\'d be happy to offer any help you may need.

I\'m familiar with the work you\'re doing at the moment, so if you need any help, feel free to ask.

If you need any help with that, please don\'t hesitate to ask.

I have a bit of extra bandwidth at the moment. Let me know if I can help you with anything.



Help with added elegance

In the above templates, help is frequently replaced by synonyms that have the effect of softening the impact of the word on the help-recipient\'s ego. Here are the most important to know:

assistance - advice – coaching
counselling - enablement - guidance
mentoring - recommendations
suggestions – support


The verb help is often replaced by:

to assist - to coach - to enable
to support


Indirect offers of help include:

Are you looking for something?

What can I do for you?



Accepting and rejecting help

Accepting


Accepting help requires no more than the right tone of cordiality:
I\'d really appreciate it.

I really could use your help here.

Yes, thanks for the offer.


Rejecting

I really appreciate your offer, ...

Thanks for the offer, ...

...but at the moment I think I have things under control.

At the moment everything is going well, but I\'d like to take you up on your offer if I run into difficulty.



Responding to a request for help
Tip!

Just to be clear, the following common responses to a request for help are inacceptable, even if they\'re true:

I\'m sorry, but I\'m really not qualified to help with that.

I\'m sorry, but I\'m afraid I don\'t have time today.

I\'m sorry, but my manager has said I shouldn\'t get involved with other projects.


If you must say no in one of these ways, it\'s vital to go a little further:

I\'m sorry, but I\'m really not qualified to help with that. I wouldn\'t be much help. I believe the right person would be Marcy Stan ton. She\'s done that kind of thing before. Have you checked with her?

If the help requester doesn\'t know Marcy Stanton, you should make the introduction (call her and explain, or walk your colleague over to Marcy\'s office and introduce him). Be helpful in some small way!

I\'m sorry, but I\'m afraid I don\'t have time today. I can spare a few cycles tomorrow morning beginning at 10, though. Will that work?

I\'m sorry, my manager has said I shouldn\'t get involved with other projects. Is it something quick?

Schlagwörter: Smalltalk auf Englisch, Smalltalk Englisch, Helfen Englisch, Hilfe aug Englisch, Emglisch helfen

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